Hello Reader,

One of my favorite quotes is by Maya Angelou -

"Do the best you can until you know better. Then when you know better, do better."

As entrepreneurs, business owners, employees..I choose to believe that we are all doing the best we can with what we know.

Personally, I think one of the most important life skills is the ability to learn. I'm constantly looking for opportunities to learn so that I can do better in every area of my life.

In fact, this week, I am taking part in a Financial Vision Board Workshop because I'd rather learn practical ways I can achieve my financial goals for 2023 from an expert than spend hours trying to figure out what I need to do by myself.

This year, I've decided that I am releasing the mindset of "figuring everything out by myself". If there is someone who is an expert in their field and I can benefit from their expertise, I'll pay for that and avoid making unnecessary mistakes or wasting time and resources.

I'd like to help you with your customer experience this year. Bawoni has a range of services and resources that you can use to improve your business' customer experience.

Our services include:

• Customer Experience & Customer Service Training - For individuals and teams
• Mystery Shopping - excellent for monitoring and evaluation, especially for businesses with multiple locations
• Customer Experience Resources - Guides, Playcards, Online Courses, Handbooks.
• Process Optimization Service - Guidance and development of SOPs and Handbooks for Businesses
• and more...

If you're not sure where to start, you can always book a call with me and I'll provide you with the steps you need to take to begin improving your Customer Service or overall Customer experience.

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Purchase this online course - Customer Experience 101​

Visit our Website​

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Maureen, Founder - Bawoni Consult